TenantOps gives property managers an automated system for handling tenant maintenance requests — so you spend less time firefighting and more time running your portfolio.
No credit card required. Setup in under 15 minutes.
Most property managers aren't overwhelmed because of their properties. They're overwhelmed because they have no system. Maintenance requests arrive through texts, emails, calls, and sticky notes — and nothing is tracked.
Requests come in from everywhere with no single place to see what's open, overdue, or resolved.
You don't know which requests were acknowledged, which contractors were contacted, or how long jobs have been open.
Every request requires you to manually follow up, assign, update, and close. It scales with headcount — not with systems.
Tenants submit maintenance requests through a simple, mobile-friendly form. No app download required.
The request is automatically logged, categorized by urgency, and assigned. You see it instantly in your dashboard.
Update status, communicate with contractors, and close the loop — all from one place, with a full audit trail.
Every maintenance request, regardless of how it was submitted, lands in one place. Prioritized. Timestamped. Trackable.
Tenants automatically receive confirmation when their request is received — reducing callbacks by up to 60%.
Requests are categorized as urgent, standard, or low-priority — so you know what needs action today vs. next week.
Assign requests to contractors or vendors directly from the dashboard. Track dispatch status without picking up the phone.
Know exactly how long it takes your team to respond, assign, and resolve each request. Identify bottlenecks before they escalate.
A morning digest showing open requests, overdue items, and resolved tickets — so you start every day fully briefed.
The difference between a stressed property manager and a confident property operator isn't the number of units they manage — it's the systems they run on.
| Capability | Generic PM Tools | TenantOps |
|---|---|---|
| Maintenance tracking | Basic ticket log | ✓ Full workflow with auto-routing |
| Tenant communication | Manual emails | ✓ Automated acknowledgment + updates |
| Response visibility | None | ✓ Real-time dashboard + time tracking |
| Reporting | Monthly exports | ✓ Daily ops summaries |
| Setup time | Months + onboarding | ✓ Under 15 minutes |
"I used to start every Monday not knowing what was open, overdue, or who was doing what. Now I open TenantOps and I know everything in 30 seconds."
"My tenants used to call me directly for every issue. Since TenantOps, request volume through my phone dropped significantly. The system handles the communication."
"We were managing 200+ units on spreadsheets and WhatsApp groups. TenantOps gave us an actual system. It felt like upgrading from a bicycle to an operations platform."
We're working with a select group of property managers to build TenantOps the right way — shaped by real workflow needs, not assumptions.
Limited spots. No credit card required. Cancel anytime.
The MVP is focused on maintenance request management. Tenants submit requests through a simple form, and TenantOps logs, categorizes, routes, and tracks every request through to resolution — giving you full visibility from a single dashboard.
No. Tenants submit requests through a mobile-friendly web form — no app download, no account creation required on their end.
Most property managers are up and running in under 15 minutes. We also offer a free onboarding call for Early Access members to make sure your workflow is configured correctly from day one.
Most property management platforms try to do everything — leases, accounting, listings, payments. TenantOps is purpose-built for maintenance operations. It does one thing extremely well: turning chaotic maintenance requests into a structured, trackable, automated workflow.
We're in Early Access, which means pricing is still being finalized. Early Access members receive Founding Member pricing — the best rate we'll ever offer, locked in for life. See Pricing →
Yes. TenantOps uses industry-standard encryption for all data in transit and at rest. We do not sell or share your data with third parties.
TenantOps is being built into a full property operations platform — covering tenant communication, lease management, vendor management, and financial reporting. Early Access members help shape the roadmap.
Every day without an operations layer is a day of missed requests, frustrated tenants, and your time spent doing things a system should handle.
Setup in 15 minutes. No credit card required.